Privacy Policy
We (“We”, “Us” or “Our”) are committed to protecting your personal data and safeguarding your privacy.
This Privacy Policy is intended to inform you about the ways we collect and store the information you provide through the Dhana Finevox website (the “website”).
The following principles will be upheld:
- To be transparent about how we collect and process your personal information:
Our goal is to empower you to make informed decisions about the use and processing of personal data. That is why we created our website. To achieve this, we use a range of methods and procedures to provide you with relevant information on the use of personal data.
If we determine that you require specific details, we will provide them at the appropriate date and time.
We are happy to answer your questions and provide any clarifications you need regarding applicable legal limitations. You can reach us by email at the address below: info@dhana-finevox.com
- We will use personal data solely for the purposes outlined in this policy.
Personal data may be processed by us for various purposes, including providing the website to you, connecting you with third-party trading platforms (the 'Services'), enhancing the site, protecting our rights and interests, facilitating the maintenance and provision of the Services, meeting regulatory and legal obligations, and conducting administrative and business activities to support the delivery and use of the Services.
We also process your personal data to better understand your preferences and needs.
- To access essential tools to safeguard your rights regarding personal data:
To help you exercise your rights, we have robust processes in place. Contact us anytime to request access to your personal data. We can correct or delete it and limit its use for specific or general purposes. We can also transfer your information to you or to an authorised third party. We will strive to accommodate your requests.
- Safeguard your personal data:
While we cannot guarantee the absolute security of your personal data, we are committed to continually employing a range of measures and techniques to ensure your personal data remains protected.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy explains the personal data the company collects about individuals, how it processes and shares it with third parties, the security measures it uses, and related practices.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or by reference to additional information we hold or can access.
The Policy defines “processing” as a process that involves the use or collection of personal data. This includes the management, structuring, and storage of personal data.
Our services are intended for a general audience and are not designed for individuals under the age of 18. We do not knowingly collect or solicit information from anyone under 18, nor do we knowingly permit such individuals to access or use our services. If we become aware that we have collected information about a child, we will delete that information as promptly as possible.
2. What personal data do we hold about you?
When you use our services or channels, or visit our website, we collect personal data. We may ask for your personal data in some situations. In other cases, we obtain personal data by analysing how our services and channels are used, or by receiving information about you from our third-party partners.
3. No obligation to disclose personal information to the company and potential consequences.
You are not obliged to provide us with any personal data. However, in certain circumstances, if you choose not to share such data, it may limit our ability to deliver the services or prevent users from accessing the website.
4. What types of personal data can we collect? When you visit our website, we will collect the following personal information:
This includes details of your online activity log, traffic data (including IP address and the date and time of access), the language you use, software crash logs, the type of browser used, as well as information about the device you use. The information we collect is not personal information and cannot be used to identify you.
Personal Data We receive from you: Any personal data you voluntarily provide to Us when you connect to a third-party online trading platform through Us.
Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.
5. Legal grounds and purposes for processing personal data
The company processes your personal data for the purposes described in this section and in accordance with the applicable legal basis.
Without a lawful basis, the company cannot collect or use personal data about you. The legal grounds on which the company is permitted to collect, use, and process your personal data are:
- You have given your consent to the processing of your personal data for one or more reasons. This includes when you submit personal information via the website so that we can transfer it to a third-party trading platform.
- The company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve our services or to defend against legal claims.
- Processing is required to fulfil a legal obligation.
Please reach out via email for further details on the processing required to safeguard legitimate interests.
Below is a list of reasons and legal bases for which we may use the information you provide to us. Personal data.
To share your personal information with third parties at your request to enable access to digital trading
Upon your request, we may collect personal data from you to share with third-party companies.
You have consented to the processing of your personal data for one or more purposes.
To address your requests, questions, or concerns, we need certain personal data to help us respond to any queries you may have about our services.
Processing is necessary for the legitimate interests of the company or those of a third party.
We process personal data to fulfill any legal, administrative, or judicial obligations and to comply with applicable legal requirements.
Processing is necessary to comply with legal obligations.
To enhance Our Services, we may use Personal Data. This includes, among other things, any crash or malfunction reports that we collect in relation to the Services.
Processing is necessary to pursue the company’s legitimate interests or those of a third party.
Preventing Fraud and Misuse of Our Services
To execute and manage activities aligned with our service requirements, including back-office operations, business development, strategic decision-making, and oversight mechanisms.
Processing is required to pursue the legitimate interests of the company or those of a third party.
To inform decision-making across a range of issues, we employ a wide array of rigorous analytical methods, including statistical techniques where appropriate.
Processing is necessary to pursue the company’s legitimate interests or those of a third party.
To safeguard our assets, rights, and interests, as well as those of third parties, we have implemented measures to establish and defend legal claims. We may process personal data to protect our rights, interests, and assets, or those of third parties, in accordance with applicable laws, regulations, and agreements, and any relevant terms, conditions, or policies.
Processing is necessary for the legitimate interests of the company or those of a third party.
6. Transfer of Personal Data to Third Parties
The company may also share personal data with third-party service providers, such as hosting and storage partners, including IP address information and user experience analytics.
You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will transmit the personal data you have provided to the relevant third-party platforms. Their use of your personal data is governed by their own privacy policies. Your personal data may be shared with multiple trading platforms.
The Company may share personal data with its affiliates and business partners. Such sharing can provide the Company with the resources necessary to further enhance and improve the products and services it offers to its customers.
As necessary to safeguard the rights of third parties or assets, The Company may disclose personal data to regulatory, local, or other official authorities.
We may also share your personal data with potential investors or buyers, or with lenders to the company or any other group company, if such a transaction takes place (including the transfer or sale of assets belonging to the company or any other entity within the group), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.
7. Cookies and Third-Party Services
We may engage third-party services, such as advertising partners on our website or analytics firms. These parties may also use cookies or other technologies.
Cookies are small text files stored on your device whenever you visit or use our website. They collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and tailor products and services you may find relevant. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporarily stored on your device and last only until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They help the website recognise you as a returning user and make it easier for you to come back to the site again.
Types of cookies:
We may use them based on their intended purpose:
Cookies are strictly necessary
These cookies are essential to access the features you’ve requested and to navigate our website. We use cookies to deliver the information, products, and services you have asked for.
They are necessary for your device to download and stream data. This enables you to browse the website, use its features, and return to pages you’ve visited before.
Cookies store limited personal information, such as your username and last login date, to verify that you are logged in to the site.
They are deleted once you close your web browser (session cookies).
Functionality cookies
Cookies enable us to recognize you on each visit to our site and to save your settings and preferences.
They persist until their expiry date and remain stored even after the browser is closed.
Cookies for performance
We use cookies to collect statistical data on the site's performance and to improve it. They also enable us to perform analysis on our website.
Cookies store anonymous data that isn’t associated with any identifiable or identified natural person.
Some cookies are deleted when you close your browser. Other cookies remain valid indefinitely.
Cookies are blocked or removed
To block or delete cookies, adjust your browser settings. Below are links to guide you through the process for some of the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that some or all of the website’s features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
The Company will retain your personal data for as long as necessary to fulfil the purposes described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.
We regularly review Personal Data we retain to ensure we do not keep it longer than necessary.
9. Transfers of personal information to a third country or an international organization
Your personal information may be transferred to other countries, i.e., to a third country (a country other than the one in which you reside), or to international organizations or jurisdictions. The Company takes all necessary measures to protect the personal data you provide and implements safeguards to ensure you can assert your rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the European Commission has deemed to ensure an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
- The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was carried out in accordance with the European Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can share details on the security measures it uses to protect your personal data when it is transferred to third countries or international organisations. To request this information, please email us at info@wealthwaydigital.uk
10. Personal Data Security
We have implemented appropriate organizational and technical measures to protect personal data. These measures help prevent the accidental or unlawful destruction, loss, or alteration of personal data.
We cannot guarantee or warrant that the security of your personal data will be free from errors. We also cannot be held responsible for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures due to transmission errors, unauthorised third-party access, or any other cause beyond our control.
When we are subject to legal or other obligations beyond our control, we may be required to share your personal data with third parties, including public authorities. In such circumstances, we cannot control how those third parties safeguard your personal data.
No method of transmitting personal data over the Internet is entirely secure. The Company cannot guarantee the security of any personal data you send to us online.
11. Hyperlinks to third-party websites
Links to third-party websites and applications may be available on this website. These sites and apps are not under the company's control. We are not responsible for the collection or processing of personal data by those websites or apps. This Policy does not apply to actions taken on such sites or apps.
When you visit any third-party websites or apps, we recommend that you review their privacy policies before deciding to access or use them. We also suggest providing any personal data to them directly.
12. Changes to this Policy
This policy may be updated at any time. If we make changes, we will notify you by posting the updated version on our website. Additionally, for significant updates, we will try to inform you through methods we consider appropriate and will publish a notice on our website. Unless stated otherwise, any amendments will take effect once the revised policy is published.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of the personal data collected about you, correct any errors, and delete any personal data that we do not require. You may also restrict the scope and types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
You have these rights in relation to the information you submit concerning your personal data. To exercise your rights, please send an email to the address below.
Access rights
The Company can verify whether personal data is being processed about you. If it is, you can access your personal data.
The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. Upon request, the data will be provided electronically.
The right to access personal data must not infringe upon the rights and freedoms of others. If a request would adversely affect another’s rights and freedoms, the Company may refuse to process it or restrict the scope of its response.
Right to rectification
The Company may correct inaccurate personal data. You have the right to request that any incomplete personal data relating to you be corrected, taking into account the purposes of processing.
Right to Erasure
The following reasons apply: (a) Personal data are no longer required for the purposes for which they were collected or processed; (b) You withdraw your consent and there is no other legal basis for processing; (c) You object at any time, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or by a third party; (d) Personal data have been processed unlawfully; or (e) Personal data must be erased to comply with the company's legal obligations.
This right does not apply if processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you are concerned about the accuracy of your personal data, you can ask the company to limit the processing of your personal data.
If you request that your personal data be restricted, it may only be retained with your consent, for the establishment, exercise, or defence of legal claims, to protect the rights of another natural person, or for reasons of substantial public interest within the European Union or a Member State.
Right to Data Portability
If processing is performed by automated means and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.
You have the right to request that your personal data be transferred directly by the company to another controller, where technically feasible. Your rights under the right to erasure remain unchanged as a result of exercising your right to data portability. The right to data transfer must not affect the rights or freedoms of any other individual.
Right to challenge
You have the right to object at any time to the processing of your personal data based on the legitimate interests of the company or a third party. This includes profiling carried out solely on the basis of such legitimate interests. If we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or are necessary for the establishment, exercise, or defence of legal claims, we may continue processing.
Regarding direct marketing, you have the right to object at any time to the processing of your personal data.
Right to decline consent
You may withdraw your consent to our processing of your personal data at any time. This will not affect the lawfulness of any processing that relied on your consent before its withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You may file an appeal with a supervisory authority established by a Member State to protect the fundamental rights of individuals regarding the processing of personal data within the European Union.
The laws of the European Union and its Member States may restrict your rights regarding your personal data, as described in this Section 13.
Under Section 13 of this agreement, we will provide the requested information within one month of receiving your request. The timeframe may be extended by up to two months, if necessary, depending on the nature of the request and the volume of requests. Within one month of receiving your request, we will inform you of any extension and the reasons.
As long as it does not conflict with section 13 of the law, information you request pursuant to your rights under section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs of providing the information or taking the requested action. We may also decline to act.
If we have any doubts about the identity of the individual submitting your request, the company may ask for additional information to verify the requester's identity.